Return & Refund Policy

Last Updated: 23rd of April, 2025

Thank you for shopping at chaloonline.in

If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you purchased with our Retail Partner.

Interpretation and Definitions

The words with the initial letter capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• “Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Chalo Online.
• “Goods” refers to the items offered for sale on the Service.
• “Orders” means a request by You to purchase Goods from Us.
• “Service” refers to the Website.
• “Website” refers to chaloonline.in accessible from its clients' subdomains or own domain.
• “Client” refers to the retailers/business owners whom we help with modern technologies.
• “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your order as per the guideline set by your reseller.

The deadline for canceling an order is set by your goods reseller. In order to exercise your right of cancellation, you must inform your reseller of your decision by means of a clear statement.

Our Responsibility

Chalo Online is just a technological partner and is not responsible for any sort of damages or financial losses caused by the goods purchased from its client.